We strive to provide the best customer service possible. We accomplish this by returning email questions within 24 hours at info@thesmokingdonkey.com. If you need an answer immediately, please do not hesitate to contact us by phone.
What about custom orders? Please call toll free 1-866-552-4749 to discuss.
What is the shipping price? Shipping is determined on checkout.
What is the minimum order? The minimum order is one Smoking Donkey or Smoking Elephant.
What if I need rush delivery? Please call us toll free 1-866-552-4749.
How long does delivery take? All orders are shipped within 48 hours of being processed. Ground Delivery to the US will take between 12-14 business days, whereas Airmail will take 7-10 business days delivered to your door.
Contact us anytime with questions you might have regarding our products.
To order by phone please call toll free 1-866-552-4749.
